Capture Experience, Anywhere
Conduct debriefs your way—voice recordings during shift changes, digital forms in the field, collaborative boards, or scanned handwritten notes.
The intelligent debriefing system built for high-reliability teams.
ExperiencePQ is a Performance Intelligence Platform that turns every incident into validated lessons, actionable improvement plans, and measurable gains — so your organisation learns faster, adapts smarter, and continuously improves.
Capture
Voice • Forms • Boards • Notes
Validate
Frameworks + PQ Officers
Implement
Ownership • KPIs • Review
Platform
What ExperiencePQ is
ExperiencePQ is an intelligent debriefing platform for high-reliability organisations seeking faster learning, smarter adaptation, and continuous operational improvement. Unlike traditional after-action review tools that produce static reports, ExperiencePQ converts real-world events into verified insights, practical improvements, and measurable results.
Extract What Matters
AI-powered analysis identifies lessons, patterns, and insights—saving hours of manual review while ensuring nothing critical is missed.
Validate with Rigor
Review extracted lessons using proven frameworks to ensure only actionable, high-impact insights move forward.
Turn Lessons into Wins
Automatically convert validated lessons into trackable improvement plans with clear ownership, measurable KPIs, and built-in accountability.
Mission
To be the world’s first Performance Intelligence (PQ) system that turns every hard-earned experience into personalised, actionable growth paths so individuals and organisations don’t just survive uncertainty… they thrive in it.
Learning
Training, Education, Onboarding, Certification
Success with ExperiencePQ isn't just about deploying software—it's about transforming how your organisation thinks, learns, and improves. Our comprehensive learning ecosystem ensures every team member has the foundations to make Performance Intelligence a lived reality.
Foundational Workshop: The Functional Framework
Before launch, your organisation participates in our signature Functional Framework workshop—an intensive, interactive session designed to establish the cultural and operational conditions for ExperiencePQ to thrive. This isn't software training; it's organisational transformation.
Leadership and stakeholders explore the seven enabling factors and five enacting behaviours that create a high-performance learning culture, leaving with a clear roadmap for building the “soil” where continuous improvement takes root.
Outcome: A practical roadmap for psychological safety, learning behaviours, and the operating conditions that keep improvement alive.
PQ Officer Certification Program
The heart of sustainable improvement is skilled validation. PQ Officer Certification equips designated team members to become expert validators— the guardians of lesson quality and cultural champions within your organisation.
- Navigate Cynefin to match validation approaches to event complexity
- Apply Just Culture decision-making to distinguish honest mistakes from recklessness
- Bridge Work-as-Imagined with Work-as-Done to uncover adaptive expertise
- Champion psychological safety and growth mindset throughout validation
- Transform validated lessons into measurable improvement plans with clear ownership
Not a checkbox: a transformative learning journey that develops practical wisdom (phronesis) to sustain excellence.
Seamless Digital Onboarding
We meet your team where they are with multi-layered digital support:
Intelligent In-App Guidance
Context-aware tutorials, interactive walkthroughs, and just-in-time prompts guide users through their first debriefs, validations, and improvement plans—learning by doing.
Comprehensive Support Hub
A searchable knowledge base with articles, video tutorials, FAQs, and troubleshooting—available 24/7 for instant answers.
Continuous Skill Development
ExperiencePQ creates ongoing growth opportunities:
- Scenario-Based Training Modules: AI-generated simulations built from validated lessons—practice adaptive decision-making in realistic contexts.
- Personal AI Coach (Walter): Tailored insights, relevant lessons from organisational history, and guided reflective practice.
- Peer Learning Communities: Team discussions, success story sharing, and collaborative problem-solving—turning experience into shared wisdom.
From training to transformation: not just adopted—embedded. Your team learns faster than problems evolve.
Approach / Framework
The Performance Intelligence (PQ) Philosophy
ExperiencePQ shifts learning from reactive error-hunting to proactive success-amplification, from rigid compliance to adaptive principle-application, and from blame to systemic learning.
1
Resilience Engineering
We ask what went right and how to replicate it. Humans are adaptive resources; we capture that brilliance and scale it.
2
Cynefin-Informed Contextualisation
Simple/complicated incidents use structured tools; complex/chaotic events use principle-based exploration and narrative synthesis—building routine and adaptive expertise.
3
Work-as-Imagined Meets Work-as-Done
We capture real decision-making—shortcuts, improvisations, ethical adaptations—then refine policies to support real-world success rather than imaginary compliance.
4
Just Culture as Foundation
Just Culture distinguishes human error, at-risk behaviour, and reckless conduct—creating psychological safety for honest reflection and learning.
5
The Cognitive Hierarchy: AI + Human Intelligence
AI accelerates data → information → knowledge. Humans provide understanding → judgment. Intelligence at scale, guided by deeply human values.
DataInformationKnowledgeUnderstandingJudgment
The Three-Phase Operational Methodology
Capture fast, validate rigorously, implement measurably—so lessons don’t gather dust.
Phase 1
Rapid, Frictionless Capture
- Voice recordings during shift changes (AI transcribed + analysed)
- Quick digital forms completed in minutes
- Collaborative whiteboard sessions for team synthesis
Capture “what happened” plus the contextual factors that reveal why it succeeded or failed.
Phase 2
Rigorous, Context-Aware Validation
- Multi-factor contextualisation and contributing variables
- Deviation analysis: adaptation vs normalisation of deviance
- Financial impact modelling and mission alignment scoring
Only evidenced, contextualised, strategically aligned insights become validated lessons.
Phase 3
Measurable, Accountable Implementation
- Automatic ownership + deadlines
- Marginal Gains Plans to break down complex change
- KPI tracking, progress visibility, Sustaining Victory reviews
Lessons drive measurable change tracked from validation to verified impact.
The ExperiencePQ Promise
We don’t just help you learn from failure—we help you master success. We don’t create reports—we build organisational intelligence. We don’t add administrative burden—we embed learning into the workflow your team already follows.
Use Cases / Case Studies
Real change in demanding worlds
ExperiencePQ is sparking real change in emergency response, mining ops, and disaster teams—turning tough moments into team triumphs. We’re running hands-on pilot programs with forward-thinking organisations in mining, aviation, healthcare, and beyond.
3-month pilot programs
Field-tested trials measuring resilience uplift, fewer repeat slip-ups, and faster learning—grounded in real operational conditions.
Case studies incoming
Results and success stories will be published in the coming months as pilots mature and impact is verified.
Want in?
Join the next wave. Bring your toughest problems—turn experience into capability.
Book a demoAbout Founder
Built from the front line
ExperiencePQ was founded by Leigh Anderson—a paramedic and educator with 15+ years in high-stakes environments— driven to replace punitive learning cultures with fair accountability and real implementation.
Leigh Anderson
Leigh has served across urban, remote, and austere settings; lectured at universities; tutored aspiring professionals; and contributed as a peer reviewer for scientific journals. As the author of The Paramedic Mindset, he blends frontline realities with research to help teams build resilience and perform under pressure.
His firsthand experience in punitive cultures—where errors were met with blame and isolation—revealed a critical gap: lessons were identified but rarely implemented. ExperiencePQ was built as a supportive platform that fosters fair accountability and turns shared experience into proactive resilience and improvement.
Advisory Board
Guided by internationally renowned leaders
A collective of executives, researchers, and thought leaders committed to driving measurable impact for customers, teams, and partners.
Johnathon is Co-Founder and Director of Holan Group, supporting defence, aviation, and public sector organisations to strengthen governance, operational capability, and strategic performance.
Former Army officer with 30+ years’ service. Matt brings high-stakes operational leadership, resilience under pressure, and human-centred wellbeing insights that strengthen ExperiencePQ’s mission to amplify success and foster adaptive expertise.
Three-time bestselling author and host of the Win the Day podcast. James works with high-performance teams to build resilience, mindset shifts, and actionable strategies for thriving in uncertainty—perfectly aligned with Performance Intelligence.
Contact
Ready to turn experience into measurable capability?
ExperiencePQ helps organisations capture operational insight, validate learning, and convert everyday performance into safer systems, stronger governance, and sustained improvement.
Fast Start
Clarity in one conversation
Practical
Clear next steps + fit check
Confidential
Sensitive operations handled right